- Supervise daily operations of VROC, including all staff.
- Provide a primary point of contact through which all questions, comments, concerns and issues can be escalated to address the needs of the hospital.
- Validate adequate training resources and protocols for leads and staff.
- Audit and oversee inventory for all hospital supplies required.
- Manage all HR needs of the hospital.
- Monitor and maintain hospital expenses and vendor relations.
- Ensure all daily responsibilities across all necessary roles within VROC are completed.
- Oversee scheduling of all staff to maximize coverage and minimize overtime approval of time off requested.
- Achieve targets for all identified and documented hospital KPIs.
- Manage key HR functions including on-boarding, off-boarding, performance evaluations, recruiting, employee wellness and crisis management.
- Control expense management and adhere to set budget thresholds.
- Mediate interdepartmental conflicts to ensure patient safety and care is always prioritized.
- Organize an agenda for VROC recurring staff meetings and implement staff wellbeing initiatives.
- Resolve high-level client concerns with superlative customer service.
- Monitor and maintain controlled drug inventory in the Cubex, to ensure DEA compliance.
- Monitor equipment performance and maintenance to ensure necessary functionality.
- CVPM is nice to have, not required.
- Preferred 3 years experience as a practice manager.
- Organized and able to multitask effectively.
- Approachable and accountable leader.
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